Questions

What people ask.

Common questions about SEO, our services, and how we work.

We do not sell SEO retainers that produce monthly reports with no clear deliverables. We take on specific projects with defined scopes, deliver the work, and measure the results. If you want ongoing support, we offer that too, but it starts with a proper project rather than an undefined monthly fee.

Sometimes yes. It depends on the cause. If the ranking drop is content-quality related and fixable, we can help. If it is a structural issue in your business model or a niche that Google has decided to devalue, we will tell you that honestly rather than selling you work that will not produce results.

Technical fixes can produce visible movement in 4-6 weeks. Content and link work usually takes 3-6 months to show meaningful impact. We tell you the realistic timeline for your specific situation before the project starts, not after.

Yes. We are based in Funchal but work with clients across Europe, Latin America, and English-speaking markets. Everything is delivered digitally. Time zone does not matter much for project-based work.

Yes. We run a real diagnostic on your site covering technical health, keyword positions, and backlink profile. You receive a written summary within 3 business days. No pitch call required. No credit card. If you decide to work with us after that, great. If not, you still have useful information.

Access to Google Search Console and Google Analytics is the minimum. The more context you can provide about your business, customers, and competitors, the better the work will be. We send a structured onboarding form when the project starts.

See our Refund Policy for full details. In short: full refund if you cancel within 24 hours before work starts; pro-rated refund based on work completed after that. Full payment is required before any work begins.

Add-ons can be requested before the project starts or in the first week. After that, additional scope is handled as a separate project to protect your original delivery timeline.

Did not find your answer? Write to us.

Contact

We use essential cookies. Cookie policy.